tag:blogger.com,1999:blog-2231197306139583281.post4910765650359776059..comments2024-03-19T14:11:19.105-07:00Comments on Candle Impressions Flameless Candle Blog : Easy Does It Day on QVC! Sterno Homehttp://www.blogger.com/profile/01207160242283592089noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-2231197306139583281.post-36927271928913366702014-08-28T06:36:01.690-07:002014-08-28T06:36:01.690-07:00Problem: HP Printer not connecting to my laptop.
...Problem: HP Printer not connecting to my laptop.<br /><br />I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick google search to fix the problem but that did not help me.<br />I then decided to get professional help to solve my problem. After having received many quotations from various companies, i decided to go ahead with Online Tech Repair (www.onlinetechrepairs.com).<br />Reasons I chose them over the others:<br />1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.<br />2) Their prices were extremely reasonable.<br />3) They were ready and willing to walk me through the entire process step by step and were on call with me till i got it fixed.<br />How did they do it<br />1) They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.<br />2) After having answered this, they confirmed that the printer and the laptop were functioning correctly.<br />3) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.<br />4) One of the tech support executives accessed my laptop and started troubleshooting.<br />5) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed.<br />6) I was told that it was due to an older version of the driver that had been installed.<br /><br />My Experience<br />I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob, i sometimes find it difficult to communicate with tech support teams. It was a very different experience with the guys at Online Tech Repairs. You can check out their website www.onlinetechrepairs.com or call them on 1-914-613-3786.<br />Would definitely recommend this service to anyone who needs help fixing their computers.<br />Thanks a ton guys. Great Job....!!<br />otr214426https://www.blogger.com/profile/11506348488537865344noreply@blogger.com